Wig Repair & Replacement
Repair & Replacement policy
Our Repair & Replacement Services is for rips and tears in the foundation of your Custom ILW or Signature Collection Wig.
Our Wig Repair Service provides a professional Wig Technician that will check the inside of your wig or underside of the hairpiece to diagnose the damage and determine if it is mendable. If the wig is mendable, a full report with an estimate will be sent to you before any repairs are made.
Our Wig Replacement Service is designated for Frontals & Closures that experience shedding, thinning, and/or damage over a period of time.
An estimated turnaround time will be given once the wig, frontal, or closure has been received and can be properly diagnosed.
If you live in the Atlanta Metropolitan area, drop-off appointments can be scheduled online by clicking on Book Now or by shipping your wig to: ILW Studios at P.O. Box 500812, Atlanta, GA 31150
The ILW Studios offers pick-up and delivery for a convenience fee.
If you live outside of the Atlanta Metropolitan area, please start a Conversation with a Technician to receive more information on shipping and turnaround time.
The mailing address to ship your wig is:
ILW Studios at P.O. Box 500812, Atlanta, GA 31150
For all shipments we suggest you mail your wig via Priority Mail with tracking.
Select the best a time that best works for you to be contacted back when requesting to book.
A wig technician will contact you via phone or email to scheduled an official call time.